fast75 Privacy Policy
Your personal information is extremely important to us. This policy describes in detail how we collect, store, and protect your information.
Introduction and Scope
fast75 is a trusted online gaming platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy explains how fast75 collects, uses, and keeps your personal information secure.
This policy applies to the fast75 website, mobile platform, and all related services. By creating an account on our platform, you consent to this privacy policy. If you do not agree with any part of this policy, we ask that you do not use our services.
We commit that we will not carry out any activities that violate your privacy. Your information will never be sold to third parties and will not be used for any unauthorised purpose.
What Information We Collect
When registering an account and using services on fast75, we collect various types of information. The categories of information collected are described in detail below.
2.1 Information You Provide Directly
This includes information you voluntarily provide:
Identity Information
Full name, date of birth, national identity card number (where applicable), and passport details.
Contact Information
Email address, mobile number, and current address within Bangladesh.
Financial Information
bKash, Nagad, or Rocket account numbers, and bank account details (for deposits and withdrawals).
Account Information
Username, password (encrypted), security questions and answers.
2.2 Automatically Collected Information
The following technical information is automatically collected while you use our platform:
- IP address and device type
- Browser type and operating system
- Date and time of platform access (BST)
- List of pages viewed and session duration
- Information from cookies and similar tracking technologies
- Gaming activity logs and transaction history
How Your Information Is Used
fast75 uses collected information for the following purposes. We use information only for necessary purposes and within the limits of your consent.
- Account Management: Your identity and contact information is used to create, verify, and manage your fast75 account.
- Financial Transaction Processing: Financial information is used to securely complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Identity Verification and Fraud Prevention: To confirm your age (21+), verify identity, and prevent suspicious activity.
- Customer Support: Your information is used to resolve any complaints or queries, including 24/7 live chat support in Bengali.
- Legal Compliance: To comply with applicable laws and regulations and to fulfil requests from regulatory authorities.
- Platform Improvement: To improve the user experience, add new features, and resolve technical issues.
- Responsible Gaming: Gaming data is analysed to identify signs of gambling addiction and to provide support where needed.
- Relevant Communications: To send important account notifications, security alerts, and information about policy changes.
Disclosure of Information to Third Parties
fast75 never sells or rents your personal information to third parties. However, necessary information may be disclosed in the following limited circumstances.
4.1 Authorised Third Parties
Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, and banks to complete transactions.
Technology Partners
Trusted technology providers that assist with platform operations, security, and fraud detection.
Game Providers
Providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive limited session data for game operation.
Legal Authorities
Based on court orders, legal processes, or valid requests from government authorities.
4.2 Third Party Obligations
All third parties we work with are required to sign strict confidentiality agreements. They may only use information for the specified purpose, and use for any other purpose is strictly prohibited.
Cookies and Tracking Technologies
fast75 uses cookies and similar technologies to improve your browsing experience and to ensure the proper functioning of the platform.
5.1 Types of Cookies
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security.
- Functional Cookies: Used to remember your preferences (language, theme, etc.).
- Analytics Cookies: Help improve services by analysing patterns of platform usage.
- Security Cookies: Used to prevent fraud and unauthorised access.
5.2 Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly. See your browser's help section for more details.
Data Security Measures
fast75 follows industry-standard technologies and processes to protect your personal information. Our security framework is structured at the following levels.
SSL/TLS Encryption
All data transmission between your browser and our servers is protected by SSL encryption.
Password Hashing
Your password is never stored directly — it is hashed using a strong cryptographic algorithm.
Two-Factor Authentication
A two-step verification method is used to enhance account security.
Regular Security Audits
Regular security testing is conducted to identify and address potential security vulnerabilities.
Access Controls
Only authorised staff can access necessary information, and all access is logged.
Data Backup and Recovery
Regular backups and a disaster recovery plan are in place to ensure uninterrupted service.
Important: No digital system is completely impenetrable. While we take the highest security measures, please keep your account password confidential and never share it with any third party.
Data Retention Period
fast75 retains your information only for as long as necessary. The retention policy is as follows:
- Active Account Data: Retained for as long as the account remains active.
- Financial Transaction Records: Retained for as long as required to meet legal obligations.
- After Account Closure: A limited amount of data is kept for a defined period for fraud prevention and legal purposes.
- Marketing Communication Data: Deleted immediately after you withdraw your consent.
- Log Files: Technical data is automatically deleted after a defined period.
You may contact us by email to request deletion of your data. Some data may not be possible to delete if there are legal obligations in place.
Your Rights
As a fast75 user, you have a number of important rights over your own information. These are described in detail below.
Right of Access
You may request at any time to know what information we hold about you.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances, you have the right to request that your information be deleted.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted.
Right to Data Portability
You have the right to receive your information in a structured, commonly used format.
Right to Object
You have the right to object to the processing of your information for specific purposes.
To exercise these rights, please contact us. We will generally respond to your request within 30 business days.
Privacy Protection for Minors
fast75 services are for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21.
If we become aware that a minor's information is in our database, we will delete it immediately and close the associated account. If you believe a minor has registered on our platform, please contact us.
We use various technical and procedural measures for age verification. We also ask parents and guardians to monitor their children's online activity.
Policy Changes and Updates
fast75 may review and update this privacy policy from time to time. The notification method varies depending on the type of change:
- Minor Changes: A new version will be published on this page and the date at the top of the page will be updated.
- Important Changes: Advance notice will be sent to your registered email address.
- Effective Date: The effective date of each change will be clearly stated at the top of the page.
- Ongoing Consent: Continuing to use the platform after notification will be taken as consent to the updated policy.
The latest version of the privacy policy will always be available at fast75.cam/privacy-policy.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please feel free to contact us. We review all complaints seriously while keeping your identity confidential.
Privacy Contact
To process your request, we may need to verify your email or account information. We will not be able to provide or change sensitive information until your identity is confirmed.